WAVwatch Authorized Service

Start your repair
or upgrade

Professional repairs shipped directly to our facility. Prepaid USPS label included with every ticket.

1
Your Info
2
Service
3
Payment
4
Ship It

    Search above to auto-fill, or type your address directly in the fields below.

    —
    — —
    Prepaid USPS Shipping Label Included
    Total Due —
    PayPal Secure Payment
    ⏳ Processing your ticket — creating shipping label and saving your ticket…
    ✓

    Payment Confirmed!

    Ticket

    A confirmation has been sent to

    Prepaid Shipping Label
    USPS PRIORITY MAIL®
    USPS
    From (Your Address) —
    To (Repair Facility) WAVwatch Service Center
    Tracking: —
    Scan at any USPS location
    Show this QR code to drop off your package without printing. Or print the full label using the button below.
    What happens next
    📦 Drop your WAVwatch at any USPS location using the label or QR code
    📬 We'll email you when your watch arrives at our facility
    🔧 A technician will complete your service
    ✉️ You'll receive a return tracking label once your watch is ready to ship back
    Admin Console

    Repair Dashboard

    All Tickets
    Ticket ID Customer Product Service Shop Amount Status
    This Month
    —
    Current month revenue
    All Time
    —
    Total revenue collected
    Revenue by Shop
    Team Members
    Invite New Member

    Sends a Supabase invite email. If they already have an account their role will be assigned directly.

    Assign Role to Existing Account
    Parts Inventory

    Loading…

    Facility Payment Accounts

    Enter the PayPal email address for each repair location. Payments are automatically routed here when orders are placed.

    How routing works:
    Labor revenue → assigned repair facility  ·  Parts revenue → Oregon (warehouse)  ·  Shipping revenue → Tennessee
    Leave a field blank to fall back to the Oregon account.

    📦 Package Check-In

    Scan the inbound shipping label or type a tracking number.

    Recent Check-Ins (this session)
    None yet

    ⚠️ Unidentified Packages

    Record details so admin can follow up with the sender.

    Timeline
    Customer Contact
    Repair Notes
    ▼
    Photos ▼
    Customer Messages ▼
    Actions
    Admin Access Required
    or sign in with email
    Admin access only · Contact support if you need access
    Welcome to the Team

    Set a password so you can sign in next time without needing an invite link.

    Skip for now

    Send Invoice

    Complete Repair & Create Return Label

    Review checklist, add notes, and confirm package size before generating the label.

    Admin — Manual Entry

    New Ticket

    Customer Info
    Device & Service
    Repair Shop

    Leave as Auto unless you need to direct this repair to a specific facility.

    Shipping Address
    Amount & Payment

    Auto-filled when a service is selected. Edit to override or leave at 0 for a complimentary repair.

    Ticket Tags

    Create Ticket generates a prepaid label immediately and emails it to the customer.
    Send Invoice emails a PayPal payment link — generate the label from the ticket drawer once payment is confirmed.

    Repair Tracking

    Track your repair

    Enter your email and ZIP code to find your ticket, or use the direct link from your confirmation email.